FAQ
What makes Vetalixe Makeup unique?
What makes Vetalixe Makeup unique?
Vetalixe Makeup is dedicated to using clean, skin-loving mineral ingredients that are safe for all skin types, including sensitive skin. Our products are also vegan, cruelty-free, and formulated without harmful chemicals, ensuring you get natural, effective beauty solutions that enhance your natural radiance.
What is your shipping policy?
What is your shipping policy?
You can expect your package to be delivered within 7/14 days, providing a reliable and efficient delivery timeline. We are committed to ensuring your items arrive swiftly and in perfect condition.
What is your refund policy?
What is your refund policy?
We offer a 30-day return policy for unopened and unused items. If you are not satisfied with your purchase, please initiate a return within this period for a full refund or exchange.
Do you offer gift wrapping services?
Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services, but we provide beautiful packaging that makes our products perfect for gifting.
Do you offer discounts for first-time customers?
Do you offer discounts for first-time customers?
Yes! First-time customers can enjoy exclusive discounts on their initial purchase. Sign up for our newsletter to receive updates on promotions and special offers.
Is my personal information safe when shopping online?
Is my personal information safe when shopping online?
Absolutely! We prioritize your privacy and security with SSL encryption to protect your personal information during transactions.
What after-sales services do you provide?
What after-sales services do you provide?
We are dedicated to providing excellent after-sales service to ensure your satisfaction. Our customer support team is available to assist with inquiries about your purchase, help with product usage, and guide you through the return process if needed.
The best foundation is skin.
We insist on using clean, skin-loving mineral ingredients, tested for sensitive skin to ensure safety, helping your natural radiance to shine through.
Reveal your natural glow.
Inspired by nature’s pure beauty, we created Vetalixe which aims to provide safe and healthy beauty choices that reveal your natural glow.
We're together.
5% Vetalixe annual sales will support the Women's Entrepreneurship Fund. Let us grow together.